Consumer Protection

A rising consumer culture and booming economy in India can only lead to a boom in consumption of good and services in the Indian market. However, with an increase in consumption also comes an exponential rise in the number of cases related to consumer protection. Especially now with the coming into force of the new Consumer Protection Act, 2019, consumer disputes are set to see a further rise in such cases being filed.

Irrespective of which side of the coin you are on, being legally sound is key to acing a consumer dispute. Our team of lawyers is regularly engaged in resolution of consumer disputes and advising on B2C strategies. We have been successfully representing our clients at the State Consumer Redressal Commission (SCDRC) as well as the National Consumer Dispute Redressal Commission (NCDRC), mediation, councils, etc. As a part of Consumer Protection Laws, our legal professionals have vast experience in:

• Deficiency in service
• Defects in goods
• Unfair trade practices
• Restrictive trade practices
• E-commerce
• Hazardous products or services